If you have any feedback on how we can make our new website better please do contact us and we would like to hear from you.
Welcome and Thank You for Joining TanMan Salons!
This is an informational page designed to make your tanning experiance easier at TanMan Salons
Q&A
If I get a letter from AAC does that mean I am in collections?
No.
Who Should I contact if I want to cancel my membership?
All memberships are non-cancealable per your membership agreement (if you joined on a 12 or 24 month agreement), however TanMan Does offer Cancellation Options to accounts in Good standing. If your account is past due, please bring it current and then contact TanMan about the options you may have on your account to cancel.but if you wish to talk to some one about it, you can contact TanMan's Customer service at aacmgtcustomerservice@yahoo.com.
What does Freezing of my membership time do?
It does not cancel or alter your scheduled payments in any way, but it rolls over any unused membership time, to the end of your membership so you can use that time later. So it works just like roll over minutes on a cell phone.
Can I change the credit card on file that you bill monthly?
Yes just call 1-888-826-3339 or go to the pay dues now tab, on this website under customer service and enter your client number
What is my client number?
It is a number assigned to you from TanMan once your membership has been processed.
Can I cancel or Transfer my membership in a TanMan Store or get a refund?
No TanMan stores are not authorized to do any membership cancelations, transfers or to refund any money for any reason. Please contact aacmgtcustomerservice@yahoo.com for assistance in any of these matters
